Privacy Policy 

Privacy Policy (MasterPulse)
This Privacy Policy explains how MasterPulse (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit our website, contact us, or use our audio mastering and release services. We are committed to handling your information responsibly and in compliance with applicable data protection laws, including the GDPR.

1. Data We Collect
We may collect the following categories of personal data:
Information you provide directly
•     Name, artist name or label name
•     Email address
•     Project details and messages
•     Links to uploaded files (e.g., WeTransfer, Dropbox, Google Drive)
•     Service selections and preferences
Automatically collected data
When you visit our website, certain information is collected automatically:
•     IP address
•     Browser type and version
•     Device information
•     Pages visited and time spent
•     Cookies and similar technologies
This data helps us improve website performance and user experience.

2. How We Use Your Data
We process personal data for the following purposes:
•     To respond to inquiries and provide quotes
•     To deliver audio mastering, stem processing, sound design and release services
•     To communicate about projects, updates or technical requirements
•     To manage billing and administrative processes
•     To improve our website and service quality
•     To comply with legal obligations
We do not sell or rent personal data to third parties.

3. Legal Basis for Processing
We process personal data based on:
•     Art. 6(1)(b) GDPR – performance of a contract or steps prior to entering a contract
•     Art. 6(1)(f) GDPR – legitimate interests (website functionality, security, communication)
•     Art. 6(1)(c) GDPR – legal obligations (e.g., accounting)
•     Art. 6(1)(a) GDPR – consent (e.g., optional cookies or newsletter, if applicable)

4. Data Sharing
We may share data with trusted third‑party service providers when necessary:
•     Cloud storage or file‑transfer services (e.g., WeTransfer, Dropbox)
•     Email and hosting providers
•     Payment or invoicing services
•     Digital distribution partners (if you use Artist Release services)
All third‑party providers are required to comply with GDPR and ensure adequate data protection.
We do not share data with advertisers or unrelated third parties.

5. Cookies & Tracking Technologies
Our website may use cookies to:
•     Enable essential website functions
•     Improve performance and analytics
•     Enhance user experience
You can disable cookies in your browser settings at any time.

6. Data Retention
We retain personal data only as long as necessary for:
•     Completing your project
•     Fulfilling legal obligations
•     Resolving disputes
•     Accounting and tax requirements
Project files may be deleted after completion unless otherwise agreed.

7. Your Rights Under GDPR
You have the following rights:
•     Right to access your data
•     Right to rectification
•     Right to erasure (“right to be forgotten”)
•     Right to restrict processing
•     Right to data portability
•     Right to object to processing
•     Right to withdraw consent at any time
To exercise these rights, contact us using the details below.

8. Data Security
We implement technical and organizational measures to protect your data from:
•     Unauthorized access
•     Loss or theft
•     Alteration
•     Misuse
However, no online transmission is 100% secure.

9. International Data Transfers
If data is transferred outside the EU (e.g., via cloud services), we ensure that:
•     Adequate safeguards are in place
•     Standard Contractual Clauses (SCCs) are used where required

10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
MasterPulse
Email: info@masterpulse-studio.com
Location: Neustadt an der Weinstraße, Germany

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.
 

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